Privacy Policy

This Privacy Policy outlines how Navodaya Transport ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "users") of the website www.navodayatransport.com. ("Website"). We are committed to safeguarding your privacy and ensuring the security of your personal information.

  1. Information Collection: We collect personal information from users when they register on our Website or interact with our services. The types of personal information we may collect include:
    • Contact information (name, email address, phone number, etc.)
    • Company details (for Loaders and Truckers)
    • Employee details (for Loaders)
    • Driver information and truck details (for Truckers)
    • Other information necessary for providing our services
  2. Use of Personal Information: We use the collected personal information for the following purposes:
      To facilitate interactions between Loaders and Truckers for transportation transactions.
      To create and manage user accounts and profiles.
      To provide customer support and respond to inquiries.
      To improve and optimize our services and user experience.
      To communicate important updates, changes, or offers related to our services.
      To comply with legal and regulatory requirements.
  3. Information Sharing:
    We may share your personal information under the following circumstances:
    • With Loaders and Truckers for transaction facilitation as per your consent.
    • With service providers who assist us in delivering our services.
    • With legal authorities or regulatory bodies as required by law.
  4. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
  5. User’s Deactivation/Soft Delete: We respect your privacy and provide the option of soft deleting user details. This process involves the retention of certain information for a specified period to meet legal or operational requirements, while restricting its accessibility. Soft deleted user details are not visible or accessible to users or the public but may be retained for administrative purposes, such as resolving disputes, complying with legal obligations, or for system backups. Please contact us at contact@navodayatransport.com. to request the soft deletion of your user details, and we will promptly address your request in accordance with applicable laws and regulations. Click here
  6. Cookies and Tracking:
    7. We may use cookies and similar technologies to enhance your experience on our Website. Cookies are small files that are placed on your device for various purposes, including analyzing website traffic and providing personalized content.
  7. Third-Party Links: Our Website may contain links to third-party websites. We do not control or endorse the privacy practices of these websites. Please review the privacy policies of these third-party websites before providing any personal information.
  8. User Choices: You can update, correct, or delete your personal information by accessing your account settings on the Website. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.
  9. Children's Privacy: Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age.
  10. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on the Website, and the date of the latest revision will be indicated.
  11. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at contact@navodayatransport.com.

    12. By using our Website, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.